Prostobox services
Personal
suite
at our 100% tax-free Delaware warehouse for storing your US purchases
Free
Receiving
all packages at the warehouse on a modern conveyor system, weekdays
from 8 AM to 5 PM
Free
Consolidation
combining several incoming packages into one to save on shipping
Free
Shoebox
removal
so your package weighs less and ships for less
Free
Standard
packing
standard boxes, repacking, and adding items from our store
Free
45 days of incoming
package storage
so you can ship your purchases whenever it's convenient
Free
Balance top-up
with Russian cards from $10
we cover the processing fees so you can save up to 4%
No fee
24/7 support
via tickets, chat, and social media whenever you need a hand
Free
Paid warehouse services
Incoming package storage beyond 45 days
$1 per day
Consolidated package storage beyond 7 days
$1 per day
Express outgoing package consolidation
$5
Express support request
$3.99
Photo of the address label
$1
Photo of a promo code
$2
Photo of the package on the scale
$2
3 photos of package contents
$5
10 photos of package contents
$6
HD video (1 minute)
$7
Electronics functionality check
$10/item
Split an incoming package into several packages
from $5
Transfer an incoming package between customer accounts
$3
Return an item to the store
$10+shipping
cost
Extra packaging
Multilayer
protective film
$4
Poly mailer
$3
Double-wall
box
$5
"Handle with care"
and "Fragile"
stickers
$0.35per sticker
Insurance
Insurance cost depends on the item value:
up to $100
$3
up to $500
$5
up to $1000
$7.5
over $1000
$15
Customs duty
payment processing
To save you the hassle of dealing with a broker and paying duty online once your package is already at customs, we let you pay the duty along with your shipping payment. It's simpler for you and helps your package clear customs faster.
Service fee: 4%
of the customs duty amount.
Payment methods:
Carriers:
