How to start shopping in the USA – simple 7 steps to overseas shopping!
America is the largest market in the world. You can find everything here, and at minimum prices. But if you don't have relatives or friends in the US, buying goods in this country becomes less profitable. Forwarding goods to Russia directly is currently impossible due to sanctions, so our service will be a great solution. Save on purchases and get all the best deals with Prostobox!
What is a shopping intermediary in America?
An intermediary in America is a company with its own warehouse that can accept your goods at their address, then process this package and forward it to Russia. It is also called a "mail forwarder", from mail forward – to forward mail.
If you have friends or relatives in America, you can also turn to them with a similar request. Let your parcels arrive at their address, and they will forward them to you in Russia. This way you can also save money. But there are pitfalls here: a person is unlikely to be interested in regularly helping you for free. And they may live in a state that is subject to tax (from 2% to 15% in the USA), so you will end up paying more for your purchases.
Intermediaries also offer similar delivery services from the US to Russia on forums. They simply live in America and don't mind earning a little extra. Here you act entirely at your own risk. And you'll usually have to pay more than when working with large companies that can reduce prices due to the scale of shipments, and even organize their own delivery services with the most favorable rates.
As a result, on each delivery from America to Russia, intermediary companies save you several hundred, or even thousands of rubles. Plus, they provide additional services and make the whole process faster.
receive your personal virtual address in the USA (for free);
enter this address on store websites as the shipping address;
parcels arrive at the warehouse and appear in your personal account;
you choose the method of delivery to Russia or other CIS countries, specify the destination (you can do this in advance to speed up the process and get even more favorable shipping terms);
pick up the parcel at the specified pickup point or parcel locker after a few days.
As you can see, the procedure is simple and requires no time or effort. You simply order parcels to an American address instead of a Russian one. And the savings are very substantial. Even if you shop in the US once or twice a year, a good intermediary from America to Russia will provide you with several dozen dollars of "profit," not to mention the fact that in many stores you simply cannot make a purchase without an American address.
Why do you need an intermediary for delivery from the USA?
Free acceptance and storage of parcels, free removal of unnecessary boxes;
Purchases are made at an address in a tax-free state, so you pay 0% VAT instead of 2–15% like regular Americans;
A reliable intermediary from the USA takes responsibility for the delivery and condition of your cargo; this is not a corporation or a government agency;
Additional services (packaging for especially fragile items, product photos, checking the functionality of electronics, processing returns to the store);
Some intermediaries (for example, Pochtoy.com) buy out goods in stores themselves. These companies employ professional buyers who purchase the goods with their own cards, and you don't need to do it yourself. All you need to do is top up your balance in your personal account with a ruble card.
Parcel insurance;
Significantly increased parcel delivery speed;
A mail forwarder gives you the opportunity to "become an American" in the store's eyes, which is useful, for example, when joining a bonus or loyalty program for customers;
The ability to use promotions and discounts usually available only to Americans.
There are many advantages to ordering with intermediaries for delivery of goods from the USA. And with Prostobox – even more. After all, we are the first low-cost carrier for delivery from American stores. With us, delivery becomes even faster and more affordable. Prostobox is the cheapest intermediary from the USA, while our delivery speed is higher than everyone else's, and we also have many promotions with favorable prices, for example, on iHerb. We also have short guides about your first purchase: here.
What is a shopping intermediary in America?
Forwarder for shipping goods from the USA to Russia
America is the world's largest market. Everything is available here, and at minimum prices. But if you don't have relatives or friends in the US, buying goods in this country becomes not as profitable. Forwarding goods to Russia directly is currently impossible due to sanctions, so our service will be a great solution. Save on purchases and get all the best deals at Prostobox!
What is a forwarder for shopping in America?
A forwarder in America is a company with its own warehouse that can accept your goods at its address, then process that package and send it to Russia. It is also called a "mailforwarder," from mail forward — to forward mail.
If you have acquaintances or relatives in America, you can also turn to them with a similar request. Let your packages arrive at their address, and they forward them to you in Russia. This way you can also save. But there are pitfalls here: a person is unlikely to be interested in regularly helping you without getting paid. And they may live in a state that is subject to tax (from 2% to 15% in the US), so you'll pay more for your purchases.
Also, similar delivery services from the US to Russia are offered by forwarders on forums. They simply live in America and don't mind earning a little extra. Here you act entirely at your own risk. And you'll usually have to pay more than when working with large companies that can reduce prices due to the scale of their shipping, and even organize their own delivery services with the most favorable rates.
As a result, on each delivery from America to Russia, forwarding companies save you several hundred, or even thousands of rubles. Plus they provide additional services and make the whole process faster.
get your personal virtual address in the USA (for free);
enter this address on store websites as the shipping address;
packages arrive at the warehouse and appear in your personal account;
you choose the method of delivery to Russia or other CIS countries, specify the destination (you can do this in advance to speed up the process and get even more favorable delivery terms);
pick up the package at the specified pickup point or parcel locker within a few days.
As you can see, the procedure is simple and requires no time or effort. You simply order packages to an American address instead of a Russian one. And the savings are very substantial. Even if you buy in the US once or twice a year, a good forwarder from America to Russia will provide you with several dozen dollars of "profit," not to mention that in many stores you simply cannot make a purchase without an American address.
Why do you need a forwarder for delivery from the USA?
Free acceptance and storage of packages, free removal of unnecessary boxes;
The purchase is made at an address in a tax-free state, so you pay 0% VAT instead of 2–15% that ordinary Americans pay;
A reliable forwarder from the US takes responsibility for the delivery and condition of your cargo; it is not a corporation or a government entity;
Additional services (packaging for especially fragile items, photo of the product, checking the functionality of electronics, handling returns to the store);
Some forwarders (for example, Pochtoy.com) purchase goods from stores themselves; these companies employ professional buyers who buy goods with their own cards and you don't need to do it yourself. All you need to do is simply top up your balance in your personal account with a ruble card.
Package insurance;
Significant increase in package delivery speed;
A mailforwarder gives you the opportunity to "become an American" in the eyes of the store, which is useful, for example, when joining a bonus or loyalty program for customers;
The ability to use promotions and discounts usually available only to Americans.
There are many advantages to ordering with forwarders for delivery of goods from the USA. And with Prostobox — even more. After all, we are the first low-cost carrier for delivery from American stores. With us, delivery becomes even faster and even more affordable. Prostobox is the cheapest forwarder from the USA, while our delivery speed is higher than that of all the others, and we also have many promotions with favorable prices, for example, on iHerb. And we also have short guides about your first purchase: here.
US virtual address for shopping
You may have heard that to shop in America you need your own "virtual address" in the US. But what is it and how does it work? How do you get one? And are some virtual addresses better than others? Let us explain!
What is a virtual address in the US
American stores often restrict shipping outside the US — in part to protect their own interests. For example, Apple, Nike, Adidas and other brands don't sell to foreigners or even block access to their website without a VPN. After the sanctions were imposed, most brands stopped working with customers from Russia altogether.
Ordering through Prostobox is a great deal: you pay the same price as Americans, without overpaying for shipping. All you need is to get a free virtual address in the US. This is your personal shopping address that lets you buy on the same terms as locals: with in-store discounts, promotions, and often free domestic shipping.
Who provides this virtual address in the US? Intermediary companies, so-called mail forwarders. They have their own warehouse in the States, and one of its cells will now become your new "American home." Your packages from US online stores will be delivered to that warehouse's address. The intermediary company will then forward them to Russia. Since this is their specialty, such delivery usually works out much cheaper than shipping via standard means from the store itself. These companies work specifically with the CIS market, they offer several shipping options, they have additional useful services, they insure the package, and overall the process turns out to be very simple and convenient.
How to use a virtual address
First of all — you need to have one! You can get a US address from a mail forwarder company. Just sign up on the website, and you'll see it in your personal account. Your address consists of:
state;
city;
street and house address;
ZIP code;
phone number (some stores only accept American ones);
STE number (or ID number, this is your identifier with the forwarder company itself, which distinguishes you from other customers).
Now you can use this address in America for shopping at any US online store. Simply enter (or even easier — copy) this address into the appropriate fields when the store's website asks you to specify your shipping address. The forms for filling out this Shipping Address on US websites are all roughly the same.
Keep in mind that many stores require a real Billing Address — the one your bank card is linked to. If the site doesn't allow entering a Russian address, you can enter the same one as your American shipping address (from the Prostobox service).
The screenshot shows an example of filling out the Shipping Address fields for the 6pm store. In other stores, the form and the order of filling it out are usually the same.
Advantages of a virtual US address from Prostobox:
You pay for any items directly at the store, in any way that's convenient for you, without intermediaries and extra fees.
You can use our address in America for Amazon, eBay, 6PM, Adidas, Tommy Hilfiger, Calvin Klein, New Balance and all the other most popular stores, without restrictions.
You can enter all the data even before the package arrives at our warehouse, which will significantly speed up its processing. With us, packages arrive in Russia not in two or three weeks, but in 5-10 days.
You get all the discounts and offers available to Americans.
You save on purchases. Our address is located in Delaware, a tax-free state, which allows you to avoid paying VAT. In other states it ranges from 4% to 10%, but with us you pay 0% tax.
You save on shipping. Prostobox offers one of the most affordable options for shipping goods from America. For example, delivery.
We provide additional services, such as photos and item inspection, and we also offer insurance.
You don't pay for obtaining or using a virtual US address, it's completely free.
We don't charge for receiving the package or for warehouse storage, you only pay for shipping and additional services.
You can check the cost of our services in the calculator. You can also read our short guides on how to shop in the US and the specifics of delivery for each store.
Shipping carriers and methods from the USA
Shipping services and methods from the USA
American online stores attract customers from Russia with their low prices, very large discounts, absence of counterfeits and, of course, the widest assortment. The USA sells every item you can imagine. Amazon alone offers over 600 million products.
There's just one problem – most stores don't ship directly to Russia (and other countries outside the States). That's why most customers use shipping services from the USA. This allows you to avoid overpaying for shipping. It saves money, and often time as well.
What is a shipping service from the USA
Many American stores don't ship goods outside the country, or ship at inflated rates. But shipping services from the USA let you "pretend" to be an American. They give you a virtual American address (this is the address of your locker at such a company's warehouse). As a result, you become indistinguishable from an American. That means – shipping becomes free for you (in almost all stores — on orders from $25–$50). Plus, you get access to discounts and bonus programs available only to Americans.
As for many brand stores, they don't sell their products outside the USA at all, so getting such an American address is the only way to buy anything from them. Prices for quality clothing and footwear in Russia are exorbitantly high, the "markup" on certain brands exceeds 150%, so it's often much more profitable to ship a package from the USA, and this allows you to save several thousand rubles. For example, compare prices on Lamoda.ru and Adidas.com (shipping a single pair of sneakers saves 3+ thousand rubles, and sometimes over 5,000 rubles, not to mention the assortment).
An intermediary company, a shipping service from America to Russia (the so-called "mail forwarder" = "package forwarder") allows you to buy at much more favorable prices. It receives the package in the USA, processes it (if necessary) and forwards it to your address. The largest mail forwarders have their own shipping services, and the prices are much lower than those of UPS or USPS. Moreover, they offer plenty of useful additional services, such as insurance and repackaging, and also process and forward the package much faster than if it were going "directly" from the store to Russia. That's why these shipping services in America are so popular among residents of CIS countries.
Advantages of shipping from the USA with Prostobox
Prostobox – one of the most cost-effective ways to ship packages from America. We achieved this by maximally simplifying the entire process. You enter the package details before it arrives at our warehouse, and as a result we can process it immediately upon arrival. And since everything happens so quickly, our warehouse and staffing costs are also lower. As a result, you can ship an item from the USA with Prostobox for just $6.99 – while other companies offer prices starting from $18, and some even from $28.
Prostobox is:
Simplicity. Our most cost-effective tariff offers no consolidation of packages from different stores and no repackaging of goods. In most cases these services aren't needed, but they can significantly slow down processing of a package that arrived from an online store. So why complicate things?
Convenience. When choosing a shipping tariff, you can select a parcel locker or a pickup point – your package from the USA will arrive there in just 6-10 days. All you need to do is enter the tracking number in your personal account and follow your package.
The lowest prices. Packages can be shipped with us for just $6.99. Prostobox is the most cost-effective shipping service from the USA to Russia. We also have great promotions, for example, shipping vitamins for $9.99 for packages up to 1 kg and $29.90 for packages up to 3 kg, as well as shipping sneakers and jeans for $19.99 for packages up to 2 kg.
High speed. Shipping times from the USA – from 6 days.
Additional services. We give you an address for shopping in America for free, receive packages for free, store them for up to 10 days for free, and consolidate packages for free. And if you need special packaging, a photo of your item, a check of its functioning or other special handling – there are additional services for all this that will take the headache off your hands and free up your time.
Shipping methods from the USA with Prostobox
We offer the following shipping tariffs from America to Russia:
SUPERFAST – 6-10 days
The tariff is available only for self-made purchases, if the package is pre-registered for shipping before arriving at the warehouse and is not consolidated with others. Mandatory full insurance against loss and theft of contents. Passport details and INN are required to register the package.Shipping calculation for this tariff can be done in the calculator.
FASTBOX – 6-10 days
A tariff with shipping without consolidation of packages or orders, available both for self-made purchases and for purchases made with the help of our operators. Mandatory full insurance against loss and theft of contents. Passport details and INN are required to register the package. Shipping calculation for this tariff can be done in the calculator.
ECONOM – 20-30 days
Shipping of consolidated packages ordered independently or through an operator, with free repackaging. Mandatory full insurance against loss and theft of contents. You'll have to wait a bit longer for the package, but on the other hand you don't need to enter the recipient's passport details here. Shipping calculation for this tariff in the calculator.
EXPRESS – 6-10 days
Shipping of consolidated packages ordered independently or through an operator, with free repackaging. Mandatory full insurance against loss and theft of contents. Passport details and INN are required to register the package. Shipping calculation for this tariff can be done in the calculator.
Universal EMS – 14-20 days
Shipping of consolidated packages ordered independently or through an operator, with free repackaging. Mandatory full insurance against loss and theft of contents. Recipient's passport details are NOT required to register the package. See the calculation for this tariff in the calculator.
You can register with us and start getting items from the USA at great prices here. It's free, and the US address works for all stores.
PayPal: how to register and what currently works for Russians
About PayPal
PayPal is an international secure online payment system. When paying, you don't enter your card details on every website — you simply log into your PayPal account and confirm the payment. Your card details stay inside PayPal and are not shared with the seller.
Important: In 2022, PayPal suspended services for individuals from Russia. Currently it is impossible to:
Register a new account from Russia
Pay or receive money with Russian cards
You can use an account if it is registered in another country (for example, in Kazakhstan or Turkey)
How to register on PayPal
1. Go to the official PayPal website and click "Sign Up" at the very top of the page, as shown in the screenshot.
2. Select the account type: Personal Account
3. Choose the country where you are actually located or where you have a card (for example, Kazakhstan)
4. Fill in the details — name, address, e-mail
5. Link your card — PayPal will temporarily charge $1.95. Once confirmed, the card will be active and the amount will be refunded. You will find the confirmation code in your card statement.
After registration, you need to link your payment card to the PayPal account you just opened. This is so that you don't have to enter your card information every time you pay via PayPal.
Enter your credit card number in the "Credit Card Number" field, specify the card's expiration date (usually shown on the card as Expiration Date or Exp Date), and enter the card's CSV (or CVC) code — the last three digits on the back of the card next to your signature sample.
To verify your card, PayPal will charge $1.95 from it. This money will be returned to you in a couple of days.
The point of this operation is for you to confirm access to your card statement. To validate your card, you will need to enter the verification code specified in the note to this verification payment. You can view the card statement through your online banking or by requesting a card statement from an employee of the bank that issued your card.
How to Disable Double Currency Conversion in PayPal
How to disable double conversion in PayPal
What is double conversion
Let's say you have a dollar card and you're paying for a purchase in dollars. Sounds logical, but by default PayPal does something unnecessary: first, it converts the amount into rubles (or another national currency), sends it to the bank, and the bank converts it back into dollars – at its own exchange rate. As a result – you lose on the exchange rate difference. This is especially noticeable on large purchases.
2. Go to the «Payments» section and click the «Manage pre-approved payments» link.
3. Select «Set available funding sources».
4. In the list of cards linked to PayPal, select the one for which you need to configure conversion, and click the «Conversion options» link.
5. Now all that's left is to choose who will convert the funds – PayPal or your bank. In our case, we choose the second option – «Please bill me in the currency listed on the seller's invoice» and click the «Submit» button.
Cashback on purchases
How to sign up for Mr. Rebates
How to register on Mr. Rebates
About Mr. Rebates
What is Mr. Rebates? It is one of the most popular and large-scale cashback resources, helping you get back a certain percentage from orders placed on pages of popular online marketplaces. It's worth noting that when placing orders through the Mr. Rebates cashback service, discounts or coupons from the stores themselves do not expire, they are also applied during the order, which means savings become even more substantial!
Over 2500 stores are available for customers to choose from, where you can get an additional discount in the form of cashback of up to 20% of the order amount, and there is also the opportunity to use discount coupons and codes - Mr. Rebates offers several types of discounts, and this is primarily beneficial for the buyer! The terms for providing the discount need to be checked for each specific store, but first of all - you need to register on Mr. Rebates, and we will tell you how to do this later in the article.
To register on Mr. Rebates you need to click the Join button in the upper right corner.
After that, the page will automatically be redirected to the registration form, by filling out which you will get a personal account on the Mr. Rebates site. The first step is filling in the account data that will be used for authorization on the site. Be sure to provide your personal and working email, as a letter from Mr. Rebates with registration confirmation will come to it.
The second step of filling out is the address to which the check with rebates, i.e. money returned from purchases, will actually be sent. It must be filled out in Latin letters, after which you click the Create Your Account button.
The field Did someone refer you to Mr. Rebates? is filled in only if you are registering by invitation, if not - this field can be left blank.
And then you can proceed directly to placing orders through the Mr. Rebatess cashback system.
The site's interface is quite simple and minimalistic, which only makes using the site easier. At the top are the main buttons for managing and working with Mr. Rebates, from left to right: stores (you can view both all and by category), personal account management, help. In the right corner is a search window, by entering the name of the store into which you can immediately and quickly go to direct order placement.
As an example, let's take the beloved eBay store - placing an order with cashback on eBay is simple: we look for it in the list, and go to the page describing the terms of the promotions:
As you can see, Mr. Rebates cashback offers two types of discounts and offers for eBay: 1% cashback, or a limited-time promotional offer - links to one-day offers with the most advantageous prices. Having selected what you need (for example, Cash Back) - click the clickable button on the right, and are automatically redirected to the eBay page. After paying for the purchase there, we wait for the funds to be credited to the Mr. Rebates cashback balance.
The principle of placing orders is similar for all other stores.
Very important! The last page open before paying for the order in the store should be precisely the Mr. Rebates site, if during the order placement or product selection process you were distracted by viewing third-party resources, it is better to close all tabs and go to the store to pay for the order again through the Mr. Rebates resource.
How to register on Rakuten
How to Register on Rakuten
About Rakuten
What is Rakuten? - it's a cashback service that lets users get back a portion of the money they spend when shopping at thousands of US online stores. Just like with Mr. Rebates, you earn cashback by making purchases through the site, and then you can withdraw the funds to your PayPal wallet.
Click the SIGN NOW button in the top right corner of the screen on the site.
2. Fill in all your profile details
You can do this either by using your existing Facebook, Google, or Apple account, or through standard registration by entering your personal email address and a password of your choice.
3. Find the store you need and earn cashback!
In the rakuten.com search bar, type the store name and go to its website.
You need to select items and pay for your purchases right after following the link, within about 30 minutes. Important! Cashback is paid out only to PayPal. If you don't have this wallet, write to our support team and we'll suggest an alternative option.
Let's walk through getting cashback for a store using a real example, taking Nike as our example.
Enter the store name in the search bar:
The search results show that for Nike the cashback amount reaches 8%. To place an order with cashback, you need to click the promotion that appears in the list, after which the page will automatically redirect to the page with all the store's promotions.
Choose the promotion you're interested in and click Shop Now. The page will automatically redirect you to the store's website. To complete the process, you need to pay for your order there as usual.
In the future, after making purchases through Rakuten, all transactions and your cashback balance will be displayed in your personal account.
Very important! The last page open before paying for your order in the store must be the Rakuten site itself. If during checkout or while selecting items you got distracted by browsing other resources, it's better to close all tabs and go back to the store to pay for your order again through rakuten.com.
How to register on Topcashback
What is Topcashback?
TopCashback is a cashback service that returns part of the money you spend on purchases in online stores. You get cashback by making purchases through the site, and then you can withdraw the funds to your PayPal wallet.
Try signing up for TopCashback and you can get up to 40% cashback on your purchases. Let's walk through the whole registration process together:
Click the LOG IN button in the upper right corner of the screen on the site and then CREATE AN ACCOUNT
2. Enter your email (not a Russian domain) and come up with a password for logging in, click JOIN FREE. Don't forget to confirm your mailbox.
3. Choose a store for shopping
In the search bar, enter the store name and go to its site.
Select items and pay for your purchases immediately after the transition, within about 30 minutes.
A couple of days after the purchase, you will receive a notification by email about the amount of cashback. After 30 days, the money can be sent to your linked account.
The money arrives in your PayPal account, and then it can be withdrawn to a card/account linked to PayPal
Why use TopCashback?
Free registration
Up to 40% cashback on purchases
More than 4,000 stores and brands
Please note: PayPal is currently unavailable to users from Russia and Belarus, but works in other countries. If you live in Russia, you can set up PayPal for another country (for example, Kazakhstan, Armenia, Kyrgyzstan, Turkey) using non-Russian bank cards and phone numbers.
Unable to withdraw to PayPal? We can transfer your cashback to your Prostobox.com balance. The service fee is 7% of the cashback amount, but no less than $7.
Get a US address and enjoy shopping with maximum benefit! With it, you can order items from the US at a discount and get increased cashback through Topcashback regardless of whether the store ships items to your country or not.
1. Anything that can be taken from the product page in the store – should be taken from the product page in the store.
2. Everything that needs to be filled out in Russian – should be filled out as clearly as possible for customs officers. So that a customs officer without knowledge of English understands exactly what is in your package.
Example of filling out the declaration.
As an example, let's take a page of vitamins on iherb. Pay attention to the screenshots, we have shown with numbers what and where to insert from the product page into the declaration.
To fill out the declaration as correctly as possible, you need to open the product page in the store and copy all the information from it, except for the item “Name and description in Russian”, which we will return to later.
Here's what you should end up with:
This is important! In item 5, the total cost of the goods is always indicated. If you ordered 2 jars of vitamins, then you need to write here the cost for two jars, not for one.
Now let's start filling in the data in line two.
This is important! Not all customs brokers speak English well enough to understand what is in your package. Therefore, in Russian you need to write as clearly and in detail as possible.
Therefore, Potassium Plus Iodine, 180 Tablets should be described in Russian as: Витамины Калий + Йод, 180 капсул
Add this to the product card.
Now click “Save” and move on to the next product.
If you have any questions about filling out the declaration, be sure to ask them in the chat on the website. This is the easiest and fastest way to get an answer to your question and do everything right the first time.
Specifics of filling in the name and quantity if you purchased a lot consisting of several product packs.
If the package contains items that were sold as a single lot, it is mandatory to indicate in item 2 of the declaration in Russian that this is a lot.
For example, you bought toothpaste on Amazon and the package contained 3 tubes of paste. Crest Complete Multi-Benefit Whitening + Scope Minty Fresh Flavor Toothpaste 2.7 Oz, Pack of 3 In the declaration in Russian, it is necessary to indicate that this is a lot of several items: Отбеливающая зубная паста Crest со вкусом свежести, лот из 3 шт.
At the same time, if you have one such pack of three pastes – in “Quantity” you should indicate 1 pc.
Another example.
Crest Scope | Mini Brushes--Disposable Toothbrushes with Toothpaste and Pick for Work or Travel (12 count, 6 Pack (12 Brushes)) Дорожный набор: зубная щетка и зубная паста Crest Scope. 2 шт. в упаковке. In the “Quantity” field you need to write 6 pcs.
Other examples of forming Russian product names that may come in handy.
LOL Surprise Glitter Color Change Doll with 5 Surprises Кукла LOL блестящая в шарике 5 сюрпризов
PUMA Women's Performance Cat Tee Футболка женская PUMA с рисунком
For the Universal EMS tariff
Basic rules:
1. Only five lines are available in the declaration.
2. If you have no more than five items, when filling out the declaration simply shorten the product name to 2-3 words. For example:
Samsung Galaxy Watch instead of Samsung Galaxy Watch 6 Classic (47mm, GPS) 1.5" Super AMOLED Headphones instead of Skullcandy Indy Fuel Wireless Earbud Headphones Shoes Burton instead of Burton II Shoes hotter Mens 9.5US
3. If there are more than five items, and they are different, follow the instructions:
If it concerns clothes or shoes, it is acceptable to shorten to the type of clothing:
T-shirts (even of different brands) can be combined under the word t-shirts and record the quantity and total cost. Jeans under the word Jeans, etc.
But electronics must be written as described in item 2. Therefore, if you have 2 IDENTICAL portable consoles in your package – you can combine them into one line. But if you have 2 DIFFERENT portable consoles in your package (for example, Steam Deck and Nintendo Switch) – then each must be recorded in a separate line of the declaration.
4. You CANNOT write in transliteration, because it is important for an English-speaking customs officer to understand what is in the package. For example:
Shoes – good, Obuv – not suitable Phones – good, telefoni – not suitable
5. Do not use symbols, numbers, or signs. Use only letters to describe items in the declaration.
6. To make it easier to come up with a category name in English – use a translator, for example deepl.com
7. If there are more items in your package than can fit in five lines of the declaration – you need to order a package split.
8. It is not allowed to send more than 2 batteries in one package, batteries cannot be sent separately from the item.
Example of filling out the declaration.
To correctly fill out the declaration for the Universal EMS tariff, open the product page.
For example, you are filling out a declaration for a Valve Steam Desk 64gb console, discard the numbers, console name and manufacturer brand, and we have nothing left of the name. So we need to describe on our own what this thing is, as if explaining its purpose to a person to whom the words Steam Desk mean nothing. In our case – it is a portable gaming console. Translate into English and write Portable gaming console.
That's it. All that's left is to click “Save”. If you have any questions about filling out – ask in the chat on the website. This is the fastest way to get an answer to your question and do everything right the first time.
For the Econom tariff
Basic rules:
1. When filling out the declaration, simply shorten the product name to 2-3 words. For example: Samsung Galaxy Watch instead of Samsung Galaxy Watch 6 Classic (47mm, GPS) 1.5" Super AMOLED Headphones instead of Skullcandy Indy Fuel Wireless Earbud Headphones Shoes Burton instead of Burton II Shoes hotter Mens 9.5US
2. You can write the category instead of the item. For example: jeans and t-shirts – this is all clothes (Clothes) sneakers and boots – shoes (Shoes)
3. It is undesirable to write in transliteration, because it is important for an English-speaking customs officer to understand what is in the package. For example: Shoes – good, Obuv – not suitable t-shirts – good, mayki – not suitable
To make it easier to come up with a category name in English – use a translator, for example deepl.com
Example of filling out the declaration.
To correctly fill out the declaration for the Econom tariff, open the product page. Copy the name (1). Write the quantity (2) and total cost (3) of the items.
For example, you are filling out a declaration for this little outfit from Carter's, just copy the full product name. Enter the quantity and total cost.
If, in addition to the outfit, you bought and want to send several other children's items in the same package, you can combine these items into a category and record them in one line in the declaration. All of this is children's clothing, so the declaration lines should be filled in as follows: Name: Kids clothes Quantity: 10 Total cost: 200
That's it. All that's left is to click “Save”. If you have any questions about filling out – ask in the chat on the website. This is the fastest way to get an answer to your question and do everything right the first time.
For the CDEK KZ ONE tariff
Basic rules:
1. Anything that can be taken from the product page in the store – should be taken from the product page in the store.
2. Everything that needs to be filled out in Russian – should be filled out as clearly as possible for customs officers. So that a customs officer without knowledge of English understands exactly what is in your package.
Example of filling out the declaration.
As an example, let's take a t-shirt page on 6pm.com. Pay attention to the screenshots, we have shown with numbers what and where to insert from the product page into the declaration.
To fill out the declaration as correctly as possible, you need to open the product page in the store and copy all the information from it.
For example, you are filling out a declaration for a t-shirt from the website 6pm.com
3. We translate the name Polo Ralph Lauren Classic into Russian quite freely, but clearly and in detail: Футболка мужская классическая Polo Ralph Lauren.
4. Quantity: 1
5. Total cost, $: 63
6. Article number (ASIN or SKU)
7. Brand name in English: Polo Ralph Lauren
Now click “Save” and move on to the next item.
If you have any questions about filling out the declaration, be sure to ask them in the chat on the website. This is the easiest and fastest way to get an answer to your question and do everything right the first time.
How to arrange a package return to stores
How to properly arrange a package return to US stores
How to return an item to a US store
You can arrange a return for packages you ordered yourself from US stores. Stores often offer free returns for items that didn't work out. To make the return free — just download the return label (the sticker for the box) from the website of the store where you ordered the item.
A label is a sticker for the box, prepaid by the store where you made your purchase. It contains sender and recipient details, codes, and tracking information.
How to arrange a return:
1. Download the label from the store's website.
Correct return labels look like this:
2. Upload it to your personal account.
3. Do not upload QR codes, screenshots, or just the address — the warehouse won't be able to use them for the return.
Make sure it's a correct file, not:
QR codes
Barcodes or screenshots of the return address
This won't work:
QR codes
Barcodes or screenshots of the return address
Free shipping is only possible with a correct return label.
What if there's no label?
If such details aren't available — we can generate a label ourselves, but for this you need to request the return address, email, and phone number from the store. In this case, shipping is paid separately, and a standard warehouse handling fee is added.
Writing Letters to American Online Stores
Writing letters to American online stores
When shopping on English-language sites such as eBay, Amazon, or a million other online stores, it is absolutely not necessary to know English. Product descriptions can easily be translated with an automatic translator. And correspondence with sellers usually comes down to a set of standard phrases, which we offer you in this article.
Recommendations for composing letters
Politeness never hurts in any situation. Always try to start your message with a greeting and end it with a farewell and signature.
A letter should always contain specifics. Remember that the people you are addressing usually have more customers than just you. Therefore, always indicate the lot number (in the case of eBay), the internal item number in the online store, or at the very least simply insert a link to the item.
If your English is not perfect, use simple sentence structures. This way, you will definitely be understood.
Disrespect, rudeness, insolence, and threats never do any good. It's not in your interests, because everything can change. For example, on eBay rudeness and insults are punishable, and for threats a user's account can be blocked.
Try to make your letter well-reasoned. Don't make unsubstantiated claims or statements, and don't put forward groundless demands. Back up everything you write with facts and photos.
And, of course, templates of standard messages, which will be quite sufficient for correspondence with sellers.
Standard phrases
Russian
English
Уважаемый продавец
Dear Seller
Уважаемый / уважаемая
Dear Sir / madame
Я выиграл лот(ы)
I have won item(s)
Я купил товар(ы)
I have bought an item(s)
С наилучшими пожеланиями
Best Regards
Всего хорошего
Kind Regards
Мне очень жаль
I'm really sorry
Отлично
Great
Я уже неоднократно совершал покупки на eBay и имею хорошие отзывы в своем профайле, как вы можете убедиться
I have already purchased items on eBay and I have good feedbacks in my profile, as you can see
Я пытался связаться с вами, однако ответа не получил
I tried to contact with you, but I haven’t got any reply
Questions about the item being purchased
Russian
English
Прошу вас прислать мне несколько дополнительных фотографий данного товара. Желательно в хорошем разрешении.
I kindly ask you to send me a few additional photos of this item. It is desirable to send photos in high resolution.
Вы могли бы предоставить мне более полную информацию относительно данного товара?
Could you please give me more information about this item?
Где был приобретен данный товар?
Where was this item bought?
Когда был приобретен данный товар?
When was this item purchased?
В каком состоянии находится данный товар?
What is the state of this item?
Почему вы решили продать этот товар?
Why have you decided to sell this item?
В какой стране был произведен этот товар?
In what country was this item produced?
Есть ли у вас документ подтверждающий дату и место приобретения данного товара (кассовый чек/счет)?
Do you have a document that confirms the date and the place of this item purchase (cashier’s receipt / bill)?
Есть ли у вас гарантийный талон на данный товар? Можете прислать мне его копию?
Do you have a warranty service coupon for this item? Could you please send me the copy of it?
Поставляется ли в комплекте зарядное устройство?
Do you provide a charger?
Пришлите мне, пожалуйста, фотографии информационной этикетки данного товара, где будет видна страна-производитель / состав ткани / размер / спецификация блока питания / серийный номер.
Please, send me the photos of information label of this item, from which I could find out the country-producer / structure of the fabric / size / the power unit specification /serial number.
Была ли данная вещь в стирке или химчистке?
Was this item laundered or dry-cleaned?
Не отдавали ли вы это изделие в ателье / мастерскую для ремонта / подгонки по фигуре (росту)?
Have you taken this item to the atelier / to the workshop for repair / alteration to the body (height)?
Это изделие из кожи или из кожзаменителя?
Is this item made of leather or of leatherette?
Это изделие целиком кожаное или присутствуют вставки из кожзаменителя / ткани?
Is this item entirely made of leather or there are insets of leatherette / fabric?
Это изделие имеет видимые / скрытые дефекты?
Does this item have visible / hidden defects?
Вы можете измерить длину стельки?
Could you please measure the length of the insole?
Как долго это изделие было в использовании (использовалось)?
How long was this item in use (used)?
На сколько вы бы оценили состояние этого изделия по десятибалльной шкале (0 - ужасно, 10 - безупречно)?
How would you evaluate condition of this item in ten-point system (0 - terribly, 10 - irreproachably)?
Этот товар абсолютно новый с ярлыками / этикетками / наклейками в упаковке производителя?
Is this item absolutely new with tags / labels / stickers in manufacturer’s box?
Блок питания данного устройства рассчитан на 110 или 220 вольт? Или же он универсальный 110–220?
Is the power unit of this devi с e rated at 110 or 220 volts? Or is it universal 110-220V?
Данное устройство укомплектовано сетевой вилкой европейского или US стандарта?
Is this device supplied with a plug of European or US standard?
Как долго использовалось данное устройство?
How long was this device used?
Payment for the item
Russian
English
Я выиграл следующие лот(ы) (номера лотов #), я прошу выслать мне общий счет для оплаты. Доставка посредством USPS EMS (USPS Priority, Royal Mail).
I have purchased the following item(s): #. I kindly ask you send me general invoice. Delivery via USPS EMS (USPS Priority, Royal Mail).
Я приобрел у вас следующие товар(ы) (номера лотов #), я прошу объединить их в одну посылку и выслать мне общий счет для оплаты.
I have purchased the following item(s): #. I kindly ask you to unite them into one parcel and send me general invoice.
Я приобрел у вас товар (номер лота #), я пока не оплачивал его, так как планирую также приобрести (номер лота #). Вы можете отсрочить оплату и, если я выиграю этот лот (номер лота #), объединить все товары в одну посылку и выслать мне общий счет на оплату?
I have purchased an item # , and I have not paid for it yet, because I’m going to purchase another item #. Could you please put off the payment, and if I win the item # , unite all the items into one parcel and send to me total invoice?
К сожалению у меня возникли небольшие затруднения с оплатой, могу ли я попросить об отсрочке платежа на ... дней?
Unfortunately, I have some problems with payment, can I ask for a delay for ... days?
К сожалению, у меня не получается отправить платеж, пришлите мне, пожалуйста, идентификатор вашего PayPal, чтобы я отправил средства непосредственно со своего аккаунта.
Unfortunately, I cannot send the payment. Please, send me the identifier of your PayPal in order that I could send money directly from my account.
Я могу оплатить товар каким-нибудь другим способом кроме PayPal?
Is it possible to pay in a different way than PayPal?
Могу я заплатить посредством (международного банковского перевода, PayPal)?
Can I pay via (international bank transfer, PayPal)?
Пришлите мне, пожалуйста, банковские реквизиты.
Could you send me please bank account information?
НДС должен быть возвращен на мой PayPal (карточный) счет.
The VAT value needs to be refunded to my Paypal (credit card) account.
Я не могу оплатить покупку через PayPal, так как эта платежная система не работает с моей страной.
I can’t pay for the purchase via PayPal, because this payment system does not work with citizens of my country.
Delivery. Insurance. Customs
Russian
English
Я заинтересован в покупке вашего товара(ов), однако вижу, что вы не отправляете заказы в страну, где я проживаю (Россия, Украина). Вы можете сделать для меня исключение и отправить мне товар(ы) посредством USPS EMS (USPS Priority, Royal Mail)?
I'm interested in purchasing your item(s), but I see that you don’t send them to the countries I live in (Russia, Ukraine). Can you make an exception for me and send me the item(s) via USPS EMS (USPS Priority, Royal Mail)?
Я просил бы вас отправить посылку посредством USPS EMS (USPS Priority, Royal Mail).
I would like to ask you to send the parcel via USPS EMS (USPS Priority, Royal Mail).
Я заинтересован в покупке вашего товара(ов), однако предлагаемый способ доставки меня не устраивает, так как он:
слишком дорог
предусматривает высокие таможенные платежи
посылка будет идти слишком долго
слишком не надежен
I'm interested in purchasing of your item(s), but the way of delivery you suggest isn’t convenient for me because:
it's too expensive
the customs duties are too high
the delivery will take too much time
it's too unreliable
Вы можете отправить мне этот товар(ы) в Российскую Федерацию (Украину, Казахстан, Беларусь) посредством USPS EMS (USPS Priority, Royal Mail)?
Could you please send this item(s) to Russia (Ukraine, Kazakhstan, Belarus) via USPS EMS (USPS Priority, Royal Mail)?
Я прошу вас качественно упаковать купленный мной товар(ы). Готов оплатить это дополнительно.
Please, pack up the purchased item(s) good. I’m ready to pay for it additionally.
Я приобрел у вас товар(ы) ... Скажите, пожалуйста, вы уже отправили посылку?
I have purchased next item(s) from you ... Please let me know if you have already sent the parcel.
Сообщите мне, пожалуйста, полную стоимость включая доставку в Россию (Украину, Казахстан, Беларусь) посредством USPS EMS (USPS Priority, Royal Mail) и страховку.
Please, let me know the total cost including delivery to Russia (Ukraine, Kazakhstan, Belarus) via USPS EMS (USPS Priority Mail, Royal Mail) and insurance.
Можете назвать дату когда вы отправили посылку?
Could you please tell me the date when the parcel was sent?
Пришлите мне, пожалуйста, номер для отслеживания хода доставки.
Please, send me the tracking number.
Я, к сожалению, до сих пор не получил отправленный мне товар(ы).
Unfortunately, I haven’t got sent item(s) yet.
Я хочу инициировать розыск посылки, но для этого мне нужны скан-копии чека об отправке и таможенной декларации CP22/23.
I would like to initiate a parcel search, but I need the scan-copies of the cheque of shipment and customs declaration CP22/23.
Прошу вас указать в таможенной декларации следующую стоимость посылки: ... $
I kindly ask you to specify in the customs declaration the following value of a parcel: ... $
Прошу вас отправить мне этот товар, как «бывший в употреблении» сняв с него все наклейки, ярлыки, ценники.
Please, take all the stickers, labels, and price tags off and send me the item as "used".
Возможно ли дополнительно застраховать посылку? На сумму ... $
Is it possible to insure the parcel additionally? To the amount of ... $
Я до сих пор не получил отправленную посылку. Вы можете инициировать ее розыск и получение страхового возмещения?
I still haven’t got the sent parcel. Could you please initiate the search and insurance compensation?
Это поможет избежать уплат лишних таможенных платежей.
This will help to avoid duties.
Cancellation of the transaction
Russian
English
Если вы желаете, мы можем отменить нашу сделку.
If you like, we can cancel our deal.
Я приобрел у вас товар, однако сделал это по ошибке. Я прошу вас:
не завершать эту сделку (положительный отзыв гарантирую)
прислать мне запрос на отмену сделки
готов компенсировать вам средства уплаченные eBay за продажу лота
I have purchase an item from your but I did it by mistake. I kindly ask you:
not to complete this transaction (I guarantee positive feedback)
to send me a request for transaction cancel
I'm ready to compensate your eBay fees
Item not received or doesn't match the description
Disputes and returns
Russian
English
Вы обещали мне полный (частичный) возврат средств за купленный товар(ы), однако до сих пор не сделали этого. Я могу спросить почему? Когда вы сделаете возврат?
You have promised me full (partial) refund of money for item(s) purchased from you, but you have not done it yet. Can I ask you why? When do you do the refund?
Я вынужден оставить вам отрицательный отзыв, т. к. товар(ы) мной до сих пор не получен (полученный товар не соответствует описанию).
I have to give you a negative feedback because I haven’t received the item(s) yet (the delivered item doesn’t not correspond with description).
Вы можете гарантировать компенсацию стоимости возврата если полученный мной товар будет
Open amazon.com in your browser and log in to your account.
Scroll down the page and select the «Help» item.
Go to the “Something else” section, then click “I need more help” — a “Chat with us” or “Request a phone call” button will appear.
After an automatic redirect, a new window will open with your order history, in which you should select the order the buyer is contacting Amazon support about.
Horizontally, 4 submenu tabs are available, which let you choose the primary topic for the upcoming discussion with the operators:
An order I placed - orders that have been placed;
Amazon Devices and Kindle Apps - Amazon hardware and software (Kindle e-readers or Fire tablets);
Digital Services - questions about digital products from Amazon;
Prime or Something else - Prime account or other questions.
The most common reason for contacting Amazon support is questions regarding placed orders, which is why we will continue the instructions with this section:
After checking the box for the desired item, proceed to select the reason for contacting support — «Select an issue». In this item, choose the appropriate option, but if the list does not have a suitable one, you can choose «More order issue»
In the «Select issue details» subsection, clarifying information about the subject of the request is specified; if there is no suitable option, choose «Other orders question or issue», after which in the third window you need to manually enter the topic that the dialogue with the operator will be about.
You can get in touch via:
– Online chat (available almost always);
– Requesting a callback (if available in your region);
– Email — in most cases not offered.
After choosing a method of contacting Amazon support operators (using chat as an example), a form will appear in which you need to enter details about your problem or question, and only after that do you need to click «Start chat».
A separate tab with a bot is currently used, and only after that are you switched to an operator.
How to write a message to a third-party seller on Amazon
Given the huge number of third-party sellers on Amazon, the need to stay in touch with them does sometimes arise — whether you need to clarify details about an item, order delivery times, shipping methods, etc. Let's look at an example of writing a message to one of the sellers on Amazon.
The seller of a particular item is indicated right on the item's description page.
By clicking on the seller's nickname, a new page opens leading to their personal page with details, reviews, rating and other information. On the right is an «Ask а question» or «Contact seller» button — through which a message to the seller is created.
The principle of writing a message is similar to writing to Amazon support — you need to choose the subject of the question (about an item already purchased or about an item you intend to buy); in the second item, you need to specify the topic of the request — if the relevant section is not provided for selection, opt for the last item — «Other Question». After selecting the values, proceed to actually writing the message by clicking the «Write message» button.
In the window that opens, ask your question and send the message to the seller. You should expect a reply by email; later, you can continue the correspondence with the seller from your personal mailbox. As for response times, there are no clear timeframes, so in some cases you should be patient.
As a useful bookmark, we recommend adding to your favorites a small selection of the most commonly used English-language phrases for communicating with sellers — Writing letters to American online stores.
Billing confirmation for Amazon and 6PM
In 90% of cases, a billing address confirmation request comes up for new accounts. However, in some cases, supporting documents may also be requested from long-standing accounts. That's why the information below will be useful to everyone.
Let's start with the basics. Before every order of yours is shipped to our warehouse, it goes through a review by an online store operator. Each store has its own security requirements and triggers that prompt a confirmation request. One way or another, you receive an email that reads approximately as follows:
“There was a problem confirming your payment information. To resolve this issue we need to verify a recent statement. To upload your statement to our secure document portal, log in to your account and follow the instructions.
The following information must be clearly displayed on the statement:
A copy of your bank statement monthly bill which shows the last four digits of the payment method used to make this purchase, including the billing address
Your name, phone number, and the email address registered to your account…”
Translation: “There was a problem confirming your payment. To resolve this issue, we need to verify your account access documents. In order to upload the documents to our secure portal, please log in to your account and follow the system's instructions.
The following information must be clearly visible in the uploaded documents:
A copy of the bank statement for the current month indicating the last four digits of the card number you used, as well as your billing address
Your name, phone number, and email address to which the account is registered…”
Next, the email usually specifies the timeframe within which you need to provide the documents. And explanations of what will happen if the deadlines are exceeded. Most often - the order will simply be canceled. However, other scenarios are also possible, for example, the account being frozen. That's why you need to act quickly, though there's nothing complicated about it.
The most important thing to understand is that there's nothing to worry about when receiving this message. The store doesn't cancel your order and doesn't charge your money, but only holds it. (Such requests are also aimed at preventing fraudulent transactions, especially during the first purchase from a new device or region.) You are being asked to confirm the relevance of your payment information in order to ensure security (yours above all) and prevent cases of electronic fraud.
Attention! If you have received a verification request, you must complete it if you plan to continue making purchases at this store in the future.
What is required from you?
So, you need to provide the online store with a document confirming your current billing address. This information can be contained in several bank documents, and all of them are suitable for submission. Namely:
an account statement listing only one specific transaction that raised the question;
a monthly statement that includes this transaction;
a copy of the account opening agreement indicating your billing address
All documents must be issued by the bank and not edited manually. The key point is that all these documents must clearly indicate: your full name and billing address matching the one you entered in your account during payment.
The second item mentioned in the email is to provide your name (the same as in your online store account), the email to which the account is registered, and your phone number. All this is required in order to link the received bank documents to your account and avoid asking you for them again in the future.
Where to get the statement or copy of the agreement?
First, you can contact your bank branch with the following request:
“I need a statement for card No. **** for the calendar month (or: for the transaction dated the ** of the current month for the amount of ** dollars/rubles). The statement should show my address and name. The statement is needed in English.”
Absolutely all banks support issuing statements and other documents in English. So if you need a statement in English — ask for a “bank statement in English” right away, otherwise you may be given a localized version.
The second option for getting a statement is through online banking. The algorithm for accessing statements is different for each bank, so the most universal advice is to contact the bank's online chat and request a statement using the template above.
It happens that the bank cannot provide a document that would contain both transaction information and the billing address on a single page. That's fine. In this case, you need to provide two (or more) separate files, the main thing is that they must be issued for the same account and in the same name.
If the bank does not indicate the address — check whether address confirmation can be obtained as a separate certificate.
Where to send these documents?
The method of submitting documents is always specified in the email. Carefully translate that paragraph and make sure you send the documents using the correct method. Most often, verification is requested by hypermarkets - Amazon and 6PM.
For Amazon, it is considered standard to send the documents as attached files in a reply email. Passwords or card details are not allowed to be sent in it.
6PM most often asks to send documents to them by fax. You shouldn't be afraid of this, even if you don't have a fax at home. You can send a message using online services, for example, MyFax.
The email may sometimes include a link to a special upload portal (for example, via Amazon Secure Uploader).
Can I skip confirming the current account and just create a new one?
We strongly advise against doing this. And here's why - American retailers have a very smart user data matching system. They will see the duplicate of your account, have no doubt. And when it is discovered, both accounts will be permanently blocked.
Providing a statement won't take much of your time. Complete the verification once and continue shopping without problems in the future!
We'll be happy to answer any questions you have regarding verification. Contact our online chat or Tickets.
Successful transactions and happy shopping!
Shopping with buyers
How to shop at US stores with Prostobox professional Buyers and why you might need it.
How to shop at American stores with Prostobox's professional Buyers and why you might need this.
What is «Shopping with Prostobox buyers»?
Within the «Shopping with Prostobox buyers» service, goods are purchased from stores via your links by buyers. This can be an especially relevant solution for those stores that do not accept non-American cards for payment.
If you want to shop at stores on your own, simply order goods to our warehouse in Delaware.
How much does the «Shopping with Prostobox buyers» service cost?
The commission for the purchase service by operators is listed in the Services and Prices section on our website. As of December 8, 2021, the cost of purchasing from regular stores is 10% of the order amount, but not less than $10, and purchasing from picky stores is 15%, but not less than $15.
What is included in the buyer's commission?
Purchasing goods from the store according to the order placed by the customer, receiving the purchases at our warehouse in the USA, and registering the received order in the customer's personal account.
In addition to the cost of goods and commission, you also pay for the delivery of the parcel to your country according to the rates and the chosen delivery service.
Can I combine in one outgoing parcel goods purchased through the «Shopping with Prostobox buyers» service and incoming parcels purchased on my own?
Yes, of course! In an outgoing parcel you can place both goods purchased through our buyers and incoming parcels paid for on your own at US stores.
What are the conditions for buying at eBay auctions?
The minimum commission for each eBay lot is 10% of the cost of each lot, but not less than $10. We also charge an additional commission for participating in the auction and for the "make offer" option in the amount of $5 per lot. This payment is non-refundable. If the auction is canceled or the offer is not accepted, the purchase commission is refunded minus the $5 payment.
What price should I specify for items from eBay if the item is sold at auction?
In the «Price» field of the order form, specify the price up to which you are willing to bid.
We will gradually raise your bid using a sniper robot. For example, if the current lot price is $50 and you are ready to pay a maximum of $100 for the lot, specify the price in the order form as $100. If we purchase the lot for a smaller amount, the remainder will be returned to your balance.
Do you charge a commission for each store in the order?
Yes, the commission is charged for each separate store in the order.
How to place an order?
Register and add links to the items that buyers should purchase for you. Specify the size and color you need, if the item offers such a choice, and pay for your order. You can also specify alternative size or color options in case the needed one is not available at the time of purchase.
Our professional buyers will make purchases at stores via your links in order of queue as quickly as possible.
Do buyers place orders for items with individual design (custom)?
Yes. You need to specify in the item addition form a link to the already assembled version of the item. Parameters such as color and size also need to be specified, even if these parameters are already in the link.
We also recommend that you take a screenshot of the item page at the final stage and give us a link to the screenshot in the comment to the ordered item. This will help when processing your order to ensure that the item is placed correctly, and when received at the warehouse to verify all the details.
Are there stores you do not work with?
Yes. See the list of stores in our «blacklist».
The reasons stores end up on this list vary. But, as a rule, it is the stores' desire to protect their brands from being forwarded to other countries, which is why stores practice blocking cards and postal addresses of mail forwarding companies.
Another common reason stores end up on this list is a poor order tracking and processing system, which causes frequent confusion with ordered items. This list may also include outright unscrupulous stores.
You can try to make purchases at some of these stores on your own (through the «Virtual Address» service), however we cannot guarantee successful order processing by stores from this list. From time to time we review the list and remove some stores from it (for example, if a store has changed its policy on shipping to mail forwarding company addresses).
Do you work only on prepayment?
Yes, we start working on your order only after its full payment.
Is there a tax in the state where your warehouse is located?
Our warehouse is located in the completely tax-free state of Delaware, where no tax is charged on purchases. There is no tax when buying to our warehouse.
How can I find out how much the delivery from the store to your warehouse will cost?
You can top up your balance only for the order amount + our commission. When purchasing your order, the buyers, if necessary, will deduct the delivery on credit from your balance. The negative balance will need to be covered before the parcel is shipped.
How to pay for the order?
Top up your balance for the order amount in any convenient way and pay for the order. Immediately after payment, your order is assigned to an available buyer for purchase.
How quickly do you purchase orders?
Buyers are in different time zones and purchase your orders around the clock. Usually within a few hours from the moment of payment. In some cases, the order may be processed not by Russian or European, but by American operators. Such orders are purchased in the afternoon, approximately from 5:00 PM Moscow time.
Can the purchase of an order be expedited?
Yes, of course. To expedite the purchase of an order during its placement, you need to select the "Buy as soon as possible" service and pay for it. The cost of the service is 15% of the cost of goods in one store or one lot from eBay, but not less than $15. Promo codes for free purchase are not valid. Orders placed at night from 10:00 PM to 8:00 AM Moscow time may not be purchased within 1-3 hours, but will be purchased after 8 AM in the priority queue order.
I placed an order with a buyer, but some items have the status «Out of stock». What to do?
If an item is out of stock, you can replace it with a similar item or another color (size). You can also decline the replacement by deleting the missing item from the order. In this case, the money for the canceled item will be instantly returned to your balance.
Please note that we do not wait for your decision on replacements and purchase all items that are currently in stock. Therefore, please take into account that replacements will be purchased at stores as a separate order, which means the store may charge us for delivery again, which we, in turn, will have to charge you.
If you are against possible charges in such cases, just cancel the items missing from the order.
I placed an order and paid for it, what's next?
Approximately in 4-7 business days the items from your order will be delivered to our warehouse. In your order you can always see different statuses. That the order has been fully or partially purchased. That the store has partially or fully sent the item to the warehouse.
Please note that the delivery times from stores to our warehouse are approximate.
Do you provide tracking after the order is shipped by the store?
No, we do not provide a tracking number from the store.
The order you purchased still has not arrived at your warehouse. What to do?
If more than 10 business days have passed since the purchase and your order still has not arrived at us, please submit a ticket. Our buyers will find out the reason and, if necessary, contact the store to resolve this issue.
All items from the order have arrived at the warehouse. What is required from me?
Proceed to creating the outgoing parcel.
Do you check the item upon arrival from the store?
Within the «Shopping with Prostobox buyers» service, we provide the purchase service and subsequent receipt of the parcel at the warehouse. Unfortunately, we do not verify or check the order for conformity of color, size, set completeness, or missing items on the part of the store. When registering a parcel with items purchased through operators, the list of items received in this parcel is designated by warehouse operators according to the shipping report provided by the store for the items in this parcel.
To check the item that arrived at the warehouse, you can order a photo or video service of the parcel contents. It is arranged by clicking on the camera icon next to the parcel (before sending the parcel for assembly). After submitting the request, our operators will take a photo (video) and you will be able to check the composition and conformity of the order received.
Since fulfilling photo/video requests is additional work, payment for the work is made according to the pricing from the Services section.
Is it possible to return or exchange an item?
Unfortunately, for the «Shopping with Prostobox buyers» service, returns to the store and exchanges are not available. The only exception is in the case of non-conformity of the ordered item with the received one or the presence of an obvious defect (if such is revealed based on the results of ordered photos of the items while the parcel is at the warehouse).
Why do we recommend buying through Prostobox buyers?
Prostobox buyers have completed a special training course and understand American shopping better than any third-party buyer.
Prostobox is responsible for the quality of the buyer's work and we take any possible mistakes upon ourselves.
To avoid errors and mix-ups, work with the buyer is conducted only through the Prostobox personal account.
There are several buyers and they purchase orders 24/7, which is important during sales.
Buyers speak English and can correspond and call stores.
Buyers purchase goods using American credit cards.
Buyers have several additional American addresses at their disposal for ordering from picky stores.
Buyers know about store discounts and apply them to orders.
Buyers know how to buy at eBay auctions.
Buyers can fill out the declaration for you. The service is paid and costs $5.
Independent Purchases
How to fill out billing and shipping addresses
Shopping in the USA with delivery to Russia and other countries is easy and fast. Placing an order takes minimal time: just follow a few simple steps.
Choose and pay for the item in a US online store (if you have a foreign bank card);
Arrange delivery to the address of a mail forwarding company;
Once received at the warehouse, arrange shipping to Russia (or any other country you need).
Many shoppers have questions when filling out addresses, since there are two types:
Shipping address – the actual address where the order will be delivered.
Billing address – the address linked to your bank card (i.e. the actual address of the cardholder).
While filling in the shipping address usually causes no trouble – you just need to fill in all the fields the same as the sample personal address issued in every client's account on our website, filling in the billing address can raise questions and difficulties. The specifics of filling in addresses is what we'll discuss next.
An example of filling in the shipping address in US stores (you can view it in your personal account):
And to fill in the billing address, you need to use the address listed in the bank agreement for issuing the card. If the card is virtual, you need to use the address listed in the bank agreement for opening a personal account.
So, there are three options in total for filling in the billing address, let's look at each of them:
Filling in a real billing address in a US store
Entering a real Russian billing address when ordering from US online stores in 2025 has become extremely difficult and often results in payment being declined. But if the store still allows this option, don't neglect it. As an example, let's take the store Amazon:
All fields are filled in with the real address – country, city, region, ZIP code, and street with house number. The only thing – you should always provide the US contact phone number we issued you.
Filling in a mixed-type billing address in a US store
If the store's address book does not list the Russian Federation or the country the buyer needs, a mixed-type billing address is entered. In that case: the country and state are entered as American, all other data – your real billing address. If there's an option to specify a Russian state, it's better to do so. The more data that matches your real billing address – the better.
Entering the shipping address instead of the billing address
This option is also possible and may well succeed when placing an order. In this case, all data is filled in the same as the shipping address, but be prepared that the store may request data verification (ask for a scan of your bank agreement), or even – cancel the order.
Note that situations where the card is foreign but the billing address is Russian are becoming increasingly common, especially for those who use foreign banks (for example, from Kazakhstan, Georgia, Turkey, Kyrgyzstan, etc.) but live in Russia.
What to do if you have a foreign card but live in Russia:
Enter the billing address that is linked to the card according to the bank's records (even if it's Turkey, Kazakhstan, etc.).
Do not enter Russia if that is not the address on file with the bank.
Try to make sure the card's country and the country in the billing address match.
If the store does not accept the country where your card is registered (for example, Georgia), you can try a mixed option:
Enter the USA as the country.
Enter the real address (street, city) from the bank agreement – even if it's Russia.
We recommend using the first two options for filling in the billing address for orders in US online stores (options 1 and 2), and only if the order is canceled should you try entering the billing address the same as the shipping address (option 3); for some stores, it is crucial that they match.
How to shop at Carters and OshKosh
About Carter’s
Carter’s is one of the most popular stores for moms with little kids. Let's start with the main thing: Carter’s is not just one store, but a whole group of three brands. By registering on any of the websites, you automatically get access to all three, and the shopping cart will be shared.
Carter’s — clothing for babies and toddlers. Oshkosh — stylish and comfortable clothing for older kids. Skip*Hop — goods and accessories for children and their parents: from backpacks to kids' tableware.
Carter's offers quality and affordable clothing for children up to 14 years old. The catalog is conveniently divided into three categories:
– for infants and children up to 2 years old – for preschoolers – for younger schoolchildren
There is no strict age grading – the choice of clothing is based on the child's height according to the size chart used on the website.
In this article, we'll tell you how to place an order from this store yourself with delivery to your virtual address through our service. The most cost-effective way is to order items to a virtual address and forward them as part of a consolidated package.
Registering on the website
Go to the main page of carters.com with an American VPN, select the personal account icon and click on it
Next, select “Create Account”
Next, fill in the details – first name, last name, email, create a password, repeat it, enter your phone number (enter the number specified in your Prostobox.com personal account)
After registration, Carters will offer you to fill out a short form with your details and your child's details (if you are a parent). You can provide this information or skip it.
Selecting items
Before selecting items, we recommend subscribing to promo codes and discounts in the active pop-ups.
Now we need to choose exactly what we want to buy and add these items to the cart. On the product page, select the size, color and click the «Add to cart» button. In the same way, add all the necessary items to the cart.
Next, go to the cart and check the prices and sizes of the selected items, then click “Checkout”
Paying for the order
After you have checked the contents of the cart, go to the payment page, where you need to fill in your personal information again: contact details, email (if it was not pulled in from registration), shipping address.
When filling in the Shipping address, enter the data from your personal account, namely the address of our warehouse and the zip code.
Select Credit card as the payment method, enter your card number, expiration date and the CVV code on the back of the card.
Here on this same page you can check the delivery times to our warehouse in Delaware (in the screenshot you can see the time of 3-6 days). Check the data once again and click "Place order"
Congratulations! The order is placed! Now you should receive an order confirmation to your email, and in a few days a notification of its shipment to our address.
How to buy on GAP
About GAP
Gap is one of the largest American clothing brands for men and women. The group of companies includes several brands: Gap itself, as well as Old Navy, Banana Republic, Piperlime (a multi-brand store), and Athleta. All brands share a common shopping cart on the website.
In this review, we will explain how to order from the Gap website. Purchases on other sites within the group are made in exactly the same way.
How to register on GAP
On the main page of the website, click the person icon in the top right corner and then click Sign in.
On the page that opens, enter your email address and click Continue.
In the window that opens, you will need to enter your first name, last name, password, and mobile phone number (optional) and click Create account.
That's it, your account has been created. And remember, your account will be unified across all other stores in the Gap family.
Selecting products
Choose the section that interests you; in our example, it will be Men.
Next, choose the desired category, for example, Sweats (sweatshirts)
After that, all that's left is to choose the items you want to buy. Select the desired size and color and, if necessary, check the product's Size guide (size selection recommendations). Read the reviews of customers who have already purchased the item – this will help you correctly determine the right size for you.
Once you have selected the color and size, click «Add to Bag». Be sure to check the quantity to the left of the black «Add to Bag» button
By clicking the cart icon in the top right corner, you can view its contents, verify that all parameters are correct, and correct them if necessary. In the cart, you can also review the preliminary total cost of your order and select the delivery method for your order to our warehouse.
After verifying all the details, click «Checkout»
On the page that opens, enter your full name that you provided when registering the account, then enter the address and phone number of our warehouse in Delaware (take the details from your personal account). Click Continue.
On the next page, double-check the shipping address, name, item, and purchase amount
Below, select the shipping method and timeframe. Don't forget that on the Gap group's website, with an order over $50, you get guaranteed free shipping within the USA.
Let's check once more that we have chosen the correct shipping method. If everything is correct, click «Continue» and proceed to the next step.
Next, enter your payment card details – its number, expiration date, and CVV code from the back of the card.
When selecting the payment method, your billing address will be automatically pulled from the form you filled out at the very beginning.
If you have a discount promo code, you can enter it in Promos. Please note that if your order includes items from different stores within the group, you can enter several codes in turn – for example, for Gap, Old Navy, and Piperlime. The store will accept and apply all discounts, provided the items in the cart meet the promotion's requirements. Now click «Save» and review all entered details one last time.
Check the order total (in our example, the store automatically applied a promo code with a 40% discount on the entire range).
Click the Place Order button
Well, that's it. Congratulations on placing your order! Now you should receive a notification in your email confirming receipt of your order. And in a few days, a message about its shipment to us.
How to buy on Walmart
How to shop at the Walmart online store
How to shop at Walmart
Walmart is the largest online hypermarket in the USA, where you can find literally everything: from electronics and clothing to toys and cosmetics. Especially popular among our users are electronics, children's goods, clothing for the whole family, and skincare cosmetics — prices are often significantly lower than in Russia and other CIS countries. We'll explain how to order from Walmart easily and affordably through the service
Many shoppers from Russia and other countries often wonder — is it possible to order from Walmart with direct shipping to Russia and other countries? The answer is simple — yes, it is, but given that the store is somewhat finicky, sometimes you have to get creative. That's exactly why we recommend following the instructions provided just below.
Registration on Walmart is of the classic type — you need to fill in your personal information (first and last name in Latin script, personal email, and password).
2. Add a shipping address
After signing in to your account, go to Account → Addresses → "Add new address". In the address book, you need to fill in the Shipping address, i.e., the delivery address — each client receives this after registering on our website.
After that, you need to check the entered address and create another one, which this time will be used as the Billing address. In this case, you should approach this process carefully — the fill-in structure is of the mixed-type Billing address (you can read more about it here). When filling it in, enter the real data of the card address, except for the country, state, and ZIP code.
3. Add a payment method
The next step in filling in personal data is the payment details. All card data is entered, and it is essential to select exactly the address that was entered for the Billing address, i.e., the mixed type.
We'd like to note that the store is rather finicky when it comes to accepting payments from foreign customers, so if a card payment doesn't go through (we recommend paying with a dollar card so that there are no losses on currency exchange in case of order cancellation), you can try paying for the order via PayPal.
Next, the principle is simple — having selected the desired item, we add it to the cart and proceed to the step-by-step checkout.
In Shipping and pickup options, we select the first option, i.e., Shipping.
For the shipping address — the warehouse address provided by us
For the payment details, we select the previously entered card, or by clicking the More button — we select PayPal.
After double-checking all the information once more, we confirm the order.
If for some reason you still can't place an order at Walmart on your own — we are always ready to help with the purchase through the «Purchase assistance» service.
How to buy on Disneystore
How to Shop on Disneystore
About Disney
Disneystore.com is the official online store for Disney-branded children's products in the US. Here you'll find a huge selection of toys from all of this brand's cartoons, colorful clothing for adults and children, as well as home and decor items.
Let's walk through how you can place an order at this store for your virtual address on your own.
How to Register on Disneystore.com
Open the store's main page and click "Log In" in the top right corner.
A window opens where we need to click "Join Us".
A registration form appears that we need to fill out.
If you wish, you can subscribe to promotional emails from the store by checking the box next to I'd like to receive updates, special offers and other information from The Walt Disney Family of Companies.
Confirm registration.
Selecting a Product
Now we move on to actually selecting a product and the checkout procedure. We go back to the main page and look for the item we need. Let's say we need to buy our daughter some clothes for the beach season. Select the "SWIM SHOP" section, then "Swimwear & Beach Cover-ups" and the category line "Shop Girl's Swim".
All currently available collections are displayed. On the left, you can select additional filters by price, age, and cartoon character the clothing should feature. Or we can simply choose a set we like on the right.
For example, we chose the following option.
Here you can read customer reviews and, after choosing the desired color and size, add the item to your cart by clicking "Add to bag". We've added the swimsuit and towel to the cart. Note that this store, like many other American and European stores, offers personalization. That is, for a small fee you can order printing or embroidery of initials or a name on the product. Such items are produced and shipped a bit longer than the main assortment.
We've added all the items we need, and now we go to the cart by first clicking the cart icon in the top right corner. In the window that opens, we see all our items and the preliminary total cost of the order. If you know of a promo code, you can add it to the order in the Promo Code line. In the same window, you can click the "View Current Promotions" link to see which codes are currently active at the store. The store allows combining codes if they don't mutually exclude each other under the promotion terms.
Check the colors, quantity, and sizes, and proceed to the next step by clicking "Begin Checkout". First, enter shipping information. Here you need to provide the Shipping Address (your virtual address with us, which you can find in the My US Address section).
Select a shipping method. This will determine how quickly the order will arrive at our warehouse. Click the "Continue to Payment" button.
The store may show you a message stating that it cannot find your suite number in the postal address database. Because of this, it asks you to verify that the data has been entered correctly. Don't worry and calmly click "Use Entered Address".
In the billing address field, you can also leave your virtual address details and enter your payment card information.
Later, the store may request payment details confirmation from you. In that case, you'll need to write them an email using the template below to the support address guest.services@disneystore.com.
Email template with the real billing address:
Attach a photo of your payment card to the email with all digits except the last four covered.
Now we click "Review Your Order" and move on to the final step. Check all the details in the order, and if everything is correct, click "Submit My Order".
The order is placed. Now you should receive an order confirmation message in your email.
How to buy on Google Play
How to Shop on Google Play
About Google Play
Google Play is the official app and digital content store for Android devices. Through it, you can buy:
apps and games (including subscriptions),
movies and TV shows,
books and audiobooks,
in-game items and features.
To make purchases, you only need a Google account and a working payment method supported in your chosen country.
Creating a Google Account
To start using Google Play, you need a Google account. Detailed instructions are available here.
Important: Choose a region where Google Play works fully — for example, the USA, Kazakhstan, Armenia, or Uzbekistan.
In Russia, direct payments on Google Play are not supported.
How to Choose a Working Region
Google determines the account region by:
— IP address (so it's advisable to use a VPN when registering), — the country specified when creating the account, — phone number, — payment information.
It is recommended to specify a country where purchases are available right away. The country can only be changed once a year.
Adding a Payment Method
After signing in to Google Play:
Go to "Payments & subscriptions" → "Payment methods"
Add a working method:
bank card
PayPal
Google Play Gift Card — a gift card that can be activated with a code.
Can You Pay from Russia?
Yes, although Google Play does not accept Russian cards, there are alternatives:
topping up the balance via a gift card;
creating an account with a different region and an international card.
The choice of method is up to the user. We recommend approaching the process carefully.
How to Make a Purchase
Go to Google Play (on your device or in a browser)
Find the app or subscription you want
Click "Buy"
Choose a payment method (or use your balance)
Confirm the purchase
After payment, the app or subscription will appear in your account and be available on all your devices.
How to register on Amazon
About Amazon
Amazon was founded in 1994 by Jeff Bezos as an online bookstore. The idea quickly took off, and the company began expanding its range. Today, Amazon is the largest online store in the world, where you can buy everything: from books and electronics to clothing and household goods. In addition to retail, Amazon has developed its own logistics, cloud technologies, and streaming services.
Currently, Amazon does not accept Russian cards, but you can register on the site and provide our warehouse address along with any foreign bank card. Follow a few simple steps and buy thousands of items on Amazon with delivery to your home.
2. In the upper right corner of the page, hover over «Hello. Sign In Account&Lists». In the menu that appears, click the «Sign here» link
3. After that, you need to complete registration in the window that opens.
Click the “Create your Amazon account” button
4. Next, you need to enter your details
Enter your first name and last name in Latin letters. We recommend not entering a phone number, since Russian numbers may be blocked from receiving notifications, but rather an email address (it's also better to choose not Russian domains like mail and yandex, but, for example, the international gmail). You also need to create a password and repeat it.
Click the Continue button
5. After that, you need to verify your email
Check your email and enter the OTP code in the empty field.
Once the code is confirmed, you'll get access to shopping! Now you're a fully registered Amazon shopper. Congratulations!
Searching for and buying products on Amazon
1. You can search for products either by category (books, electronics) or by name or brand — just use the Search bar.
On the right side of the product page, there is a noticeable yellow «Add to cart» button, and clicking it instantly adds the item you like to the cart.
So, go ahead and click the button and move on to reviewing what we're about to buy.
2. Next, check the purchase amount and color, and click the “Proceed to checkout (1 item)” button
3. Now let's proceed to setting up the delivery address. Click the “Add a new delivery address” button
4. In the window that opens, you need to enter the warehouse address from your personal account on our service.
This is the very address for delivering your purchases that you received from us. Fill out the shipping address form. It's very important that all fields are filled out correctly and completely.
Example of filled-in address fields:
5. You're almost done! In the window that opens, all that's left is to enter your foreign card details.
Enter the number, cardholder name, expiration date, and the CVC code from the back of the card. At the end, click Add your card.
6. After that, click Use this payment method and that's it! Done! Your order has been placed on Amazon, will soon be processed, and will arrive at our warehouse.
You can track all movements of your item in your personal account. Happy shopping on Amazon!
What Is Amazon Prime and Why It's Worth It
What is Amazon Prime and why you NEED to get it
Amazon – the largest online store in the world. It has everything: from coffee and clothing to electronics and gadgets. But the main advantage for frequent shoppers is the Amazon Prime subscription.
What Amazon Prime gives you in 2025:
1. Free shipping across the US in 1-2 days
Items marked Prime arrive at our warehouse in Delaware very quickly, usually the next day. This also speeds up your delivery time: the faster the item arrives to us, the faster it goes out to you.
2. Discounts regular shoppers can't reach Prime users get early access to Lightning Deals, Prime Day, and other members-only sales. Shampoos for $2, sneakers for $15, $200 discounts on electronics – these are all real examples.
3. Nice bonuses and gifts Amazon often gives away samples of cosmetics, snacks, and even boxes of baby products. All of this is free or compensated with points
4. Online services included The subscription includes:
Prime Video – movies and TV shows in English (with subtitles)
Prime Music – ad-free music
Prime Reading – hundreds of books and magazines
Prime Gaming – in-game bonuses and a free subscription to a Twitch channel
How much Amazon Prime costs
First month – free
After that – $14.99 per month or $139 per year
Sometimes you can catch a promo – for $35 per year
Life hack: you can use the free period every year – if you cancel the subscription and reactivate it after 12-13 months.
Go to the Prime page and click Start your 30-day free trial
Enter your bank card ($1 will be charged – then refunded)
Enter a US shipping address (it's best to use the free US address you get when registering on Prostobox.com)
Can you cancel the subscription
Yes, at any time:
In your Amazon settings, select Manage Prime Membership
Click Do not continue
If you paid for the subscription and didn't use it – Amazon will refund the money for the unused days.
Who should pay for Amazon Prime?
If you order something on Amazon at least a couple of times a month – a Prime subscription pays off from the very first month. Free and fast shipping, access to the best discounts, priority order processing – all of this is what program members get.
Our warehouse in Delaware receives Prime packages as soon as the next day after the order is placed. And if time is tight – with Prostobox.com you get your purchase in Russia in just 5-10 days. Without a subscription or with regular shipping, you can wait a month or longer.
In the US, Amazon is almost a synonym for online shopping. Millions of Americans place orders 2-3 times a week. No wonder Prime has more than 70 million subscribers. In Russia, few people know about this service, and that's a shame – it really saves money and time.
Especially convenient: the first month is free. Make sure to try it during Prime Day – this is your chance to get the most bonuses at no cost.
Sign up for a Prime subscriptionduring Amazon Prime Day – it's the biggest sale of the year (in July). Discounts of up to 70% on everything. It's the best time to try out the subscription and order with maximum savings.
Important: Amazon does not ship packages directly to Russia or Belarus, but with Prostobox.com you can easily buy any items and receive them quickly.
With Prostobox.com and Amazon Prime smart shopping becomes even easier.
How to Shop on Target
Target is one of the largest retail chains in the US, known for its wide range of products at affordable prices. In the online store, you can find everything — from clothing and household chemicals to electronics and home goods. Target stands out with its convenient navigation and frequent sales, which makes it a popular choice among American families.
In this article, we will tell you how to shop on Target with great savings and fast delivery to your home.
How to register on Target
Go to the main page of Target.com and click the Account button.
Next, select Sign in or create account
Fill in the details — it's best to enter your email, as Russian phone numbers may be blocked due to sanctions
Next, your first name, last name, and choose whether you want to save with password confirmation via email or with a regular password.
Congratulations, you have registered on Target!
Selecting products
Choose the section you're interested in; in our example, this will be the women's clothing — hoodies category.
Next, all that's left is to choose the products you want to buy. Select the required size and color and, if necessary, check the Size chart of the item (size selection recommendations). You can turn to the AI shopping assistant — this will help you correctly determine the size you need.
If you've finished shopping, click View cart & check out and proceed to shipping and payment.
Shipping and payment
Check the contents of the cart once again — size, color, quantity, as well as the total purchase amount, and click Check out
In the window that opens, enter the details of your personal address from your Prostobox personal account — address, zip code, city, phone number. Click Save & continue
You're almost at the finish line! Just a little bit left! Check the shipping details and proceed to payment
Select Credit or debit card and enter the card number, expiration date, CVV on the back of the card and your name as shown on the card. Click Save & continue
After entering the card details, you will see the shipping cost on the right, check the total amount and click “Place your order”
Well, that's it. Congratulations on placing your order! Now you should receive a notification in your email about the receipt of your order. And in a few days, a message about it being sent to us.
How to Shop on 6PM
How to register on 6PM
On the site's home page, click "Log In or Register" (in the upper right corner).
On the page that opens, you'll see a login form for registered customers on the left, and on the right — a Create an Account button. Click it.
The site may redirect you to the Zappos page for registration — in that case, create an account there (the data is compatible).
Fill out the registration form (in English). Enter your first and last name exactly as they appear on the payment card you'll use to pay for purchases.
Once the form is completed, check the entered details, memorize or write down your password, and click "Register Now".
After registration, you may need to confirm your email. To do this, check the mailbox you provided during registration, find the email from 6PM, and follow the link in the email to complete registration.
Once your registration is confirmed, log in to the site using the "Log In or Register" link from the home page and you can proceed to shopping.
Choosing products
Select the section you're interested in (shoes, clothes, accessories) or brand.
If needed, filter the additional product list using the filter in the left column of the site.
For each product group, you'll see different filters. For example, you can specify that you want to view only products from certain brands (by checking those brands) or that you're interested only in size 8 shoes, and so on.
Click on the product you want to buy.
Choose the size and color you need and, if necessary, review the product's size chart (size selection recommendations). Some brands or products may have their own size chart. Once you've selected the color and size, click "Add to Shopping Bag".
Shopping bag
In the shopping bag, you can review the list of your purchases, remove unwanted items, change the quantity for a specific item, enter a discount code (if you have one), and review the total amount of your order. When all the information in the shopping bag has been carefully reviewed, click "Proceed to Checkout".
How to pay for a purchase on 6PM Step 1. Enter a shipping address in the USA
At the checkout stage, in the Shipping Address field, enter your virtual US address, which can be found in your Pochtoy.com account Important: standard shipping within the USA on 6PM is free when ordering two or more items or when a single item costs over $50. Expedited shipping is paid and depends on the cart volume.
Step 2. Pay for the order
Currently, American stores do not accept cards and addresses issued in Russia. Therefore, you'll need to use a foreign card (for example, issued in Kazakhstan, Armenia, Uzbekistan, Europe, etc.). When filling out the payment information:
Enter your card details
In Billing Address enter the address linked to this card (an address outside of Russia — for example, in Kazakhstan or Armenia)
Do not check the "Same as my shipping address" box if the address is different
Step 3. Review everything and place the order
Before the final order confirmation, check:
– the correctness of the shipping address (shipping address in the USA) – the correctness of the billing address – the order amount and payment details
Click "Submit My Order". The purchase amount will be charged to your card.
Important to know: on your first order, 6PM may request additional verification (up to 7 days). This is a standard procedure. Subsequent orders with the same card will go through without delays.
All fields must be filled in using the Latin alphabet.
Click "Submit" to confirm your agreement with eBay's Privacy Policy and User Agreement.
At this point, registration no longer requires you to come up with a User ID (login), as the site assigns one automatically. However, you can change your login in your profile later if you wish.
After registering, you gain access to all listings and seller details. However, to use all the features of the marketplace, such as buying items and participating in auctions, you need to fill in additional profile information.
Previously, when registering, customers were also required to come up with a User ID — the login under which your account would be registered. Now the site assigns it automatically, but you still have the option to change your login in your profile.
This is the main registration stage. After it, you gain access to all listings, seller details, and so on. But in order to use all the features of the marketplace (buying items, placing bids), you still need to fill in your profile details.
Filling out your eBay profile
Go to your profile via the My eBay link in the top right corner and select the "Summary" section.
On the page that opens, select the "Account" tab and the Addresses row.
Now you need to add a Registration address and a Primary shipping address.
Registration address is your actual residential address. Enter it carefully, since this address may be used by eBay as a contact address. eBay may use the registration address to verify your identity or tax information (in certain countries).
Primary shipping address is the main address to which your orders will be delivered (in this case, your virtual address with us).
Click "Create" and start filling in the details. Remember that all information must be entered strictly in the Latin alphabet (English letters).
Enter and save your address details.
After that, all that remains is to link a PayPal account to your account. If you don't have such an account, you can check out how to create one in our other guide - Registering on PayPal.
In the same Account tab, select PayPal Account.
Currently, eBay may offer to add a bank card or account directly, without PayPal — this depends on your country of residence and seller category.
If you already have a PayPal account, click Link My PayPal Account, and on the page that opens, enter the email address linked to your PayPal payment system and the password to log in to it. After that, by clicking Link Your Account, you essentially complete the linking process.
If you don't have such an account, click the Sign up button and on the page that opens, start the PayPal registration process. After finishing linking your PayPal account, your eBay account is ready to use and you can start shopping.
In the search bar, type the name of the item you're looking for in English (for example, Nike Air Max 270).
3. Use the filters on the left (by price, seller location, item condition, etc.) for more accurate results.
4. Choose items marked Buy It Now (immediate purchase) if you don't want to take part in an auction.
Choosing and checking the item
Go to the item page.
Check the following details:
Description and photos
Shipping cost and availability of international shipping (shown in the Shipping section)
Return policy
3. Make sure the seller ships to your country — this information is listed below the price or in the shipping section.
Adding the item to the cart
If you're ready to buy the item — click Buy It Now.
Or click Add to cart if you want to continue shopping and pay for everything later.
Entering the shipping address
On your first order, eBay will ask you to enter a shipping address.
Enter the address in Latin characters, matching your details. If needed, you can use a virtual address in the US (for example, one provided by a forwarding service).
Double-check the accuracy of every field: street, city, state, ZIP code.
Paying for the item
Select a payment method
Confirm the purchase by clicking Confirm and Pay.
Once the payment goes through, you'll receive an email confirming your order.